Q: Where can I buy Frownies?

A: Buy here online at www.frownies.co.uk

Q: I do not feel comfortable ordering online, what is my alternative?

A: You may order over the phone by calling 0113 2817711.

Q: Can I pay by cheque/postal order?

A: To pay by cheque/postal order please enclose payment made out to Focalserve Ltd and send to:

Focalserve Ltd

4 The Crescent

Leeds,  LS16 6AA

United Kingdom

Please add clear instructions as to which product/s you would like, the shipping address and a contact email/phone number.

Mail Order Only.  Our registered office does not accept retail sales.

Q: When can I expect my order to arrive?

A: Typically orders run at 2-3 days maximum, if it takes any longer to arrive, please call 0113 2817711.

Please allow a little longer for busy periods such as bank holidays and Christmas.

Q: Are there any retail stores in UK?

A: Please select the 'Where to Buy' tab on the main menu.

Q: What are Frownies shipping options?

A: We offer the following shipping services:

UK Shipping: £1 per item.

Worldwide Shipping:

1 - 2 products = £5.95

3 - 5 products = £8.95

5+  products = £12.95

UK & WORLDWIDE - Orders over £100 free delivery.

We ship to the following countries:

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France Metropolitan, Gibraltar, Greece, Guernsey, Hong Kong, Hungary, Iceland, Ireland, Isle of Man,  Italy, Jersey, Latvia, Lithuania, Luxembourg, Malta, Monaco, Montenegro, Norway, Poland, Portugal, Romania, Serbia, Slovak Republic, Slovenia, Sweden, Switzerland, Ukraine, United Kingdom. 

Please note: We do not ship to P.O. Box addresses. You must provide a physical shipping address when placing your order.

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